Shipping & Delivery

Fast, Reliable Delivery Direct from US Warehouses

At Bristla, we understand that when you need industrial cleaning equipment, you need it fast. That's why we've partnered with manufacturers nationwide to ensure your equipment ships quickly and arrives safely.

🚚 FREE Freight Shipping on All Equipment

No hidden fees. No surprises.
The price you see is the price you pay. We include professional freight shipping on all floor scrubbers, sweepers, and air scrubbers shipped within the continental United States.

⚡ Ships in 1-2 Business Days

Real inventory. Real shipping times.

Unlike competitors who dropship from overseas or list "2-4 week" lead times, most of our equipment ships within 1-2 business days from US-based warehouses.

Order Cutoff: 6:00 PM CST 
Typical Transit: 3-5 business days via LTL freight

📦 How Your Equipment Ships

Floor Scrubbers & Sweepers

  • Ship via LTL freight carriers (18-wheeler trucks)
  • Delivered curbside to your facility
  • Liftgate service included when needed
  • Secured on pallets with protective packaging
  • Driver will call to schedule delivery window

HEPA Air Scrubbers

  • Compact units ship via FedEx/UPS Freight
  • Larger units ship via LTL carriers
  • All units factory-sealed with warranty documentation
  • Filters ship separately in protective packaging

Parts & Accessories

  • Ship via FedEx/UPS Ground

📍 Nationwide Shipping Zones

Zone 1: Texas & Surrounding States (3-5 days)

Texas, Oklahoma, Louisiana, Arkansas, New Mexico

Zone 2: Central US (3-5 days)

Kansas, Missouri, Tennessee, Mississippi, Alabama, Colorado

Zone 3: East & West Coast (3-5 days)

All other continental US states

Alaska/Hawaii: Contact us for shipping quotes

✅ What to Expect at Delivery

Before Delivery Day

  1. Tracking Information: Sent immediately when your order ships
  2. Carrier Call: Driver contacts you 24 hours before delivery
  3. Delivery Window: Usually 4-hour window provided

On Delivery Day

  1. Inspection Required: Check equipment before signing
  2. Note Any Damage: Mark on delivery receipt
  3. Keep Documentation: Save all paperwork for warranty

After Delivery

  • Unboxing guides available online
  • Technical support for initial setup
  • 30-day warranty registration period

🎯 Delivery Options

Standard Curbside Delivery (FREE)

  • Delivered to loading dock or curb
  • Customer responsible for moving inside
  • Most common for businesses with loading docks

Liftgate Service (FREE when needed)

  • For locations without loading dock
  • Driver lowers equipment to ground level
  • Included automatically for applicable orders

Inside Delivery (Available on request)

  • Delivered inside first floor
  • Additional fee applies
  • Must be scheduled in advance

White Glove Service (Quote on request)

  • Full placement in designated room
  • Unboxing and setup available
  • Debris removal included

🔧 Special Services

Job Site Delivery

  • Construction sites
  • Temporary facilities
  • Special event venues
  • Coordinate directly with project managers

Split Shipments

  • Order equipment now, accessories later
  • Multiple delivery locations
  • Phased project deliveries

📋 Frequently Asked Questions

Q: How will I know when my equipment ships? A: You'll receive email confirmation with tracking numbers within 24 hours of shipment.

Q: Can I pick up my order? A: Most items ship factory-direct. Contact us to discuss pickup options for specific products.

Q: What if I'm not available for delivery? A: Carriers will reschedule. Someone must be present to inspect and sign for equipment.

Q: Do you ship to Canada or Mexico? A: No

Q: Can I track my freight shipment? A: Yes, all shipments include detailed tracking from pickup to delivery.

Q: What about warranty and damages? A: All equipment includes full manufacturer warranty. Please see the product page information for further details. Report any damage within 24 hours.

💬 Need Help with Shipping?

Our shipping specialists are available to:

  • Provide accurate delivery estimates
  • Coordinate special delivery requirements
  • Track your shipment status
  • Handle any delivery issues

Call: +1 (866) 688-0096
Email: support@bristla.com
Hours: Monday-Friday, 8:00 AM - 6:00 PM CST

🏆 Why Bristla Shipping is Different

✓ Factory-Direct: No middleman delays
✓ Transparent Pricing: Freight included, no surprises
✓ Professional Carriers: Licensed, insured, experienced
✓ Damage Protection: Full insurance on every shipment
✓ Real Tracking: Know where your equipment is, always
✓ Expert Support: We handle any shipping issues for you

Have special shipping requirements? Contact us for custom solutions tailored to your business needs.